About Assistanimal

Practical assistance animal support for Australian handlers, families and public places.

Assistanimal is operated through Nungya Aboriginal and Torres Strait Islander Corporation to support people who rely on assistance animals, improve public access understanding and help businesses respond lawfully and respectfully.

Our Work

We focus on access, evidence, dignity and education.

Assistance animal access in Australia can be confusing for handlers and businesses. Our role is to help people understand the Australian framework, prepare appropriate documentation, and respond to access barriers without turning every doorway into an argument.

  • Support for assistance animal handlers and applicants.
  • Guidance around public access behaviour, hygiene and evidence.
  • Education for businesses, venues and community services.
  • Information for people dealing with refusal, discrimination or poor access processes.

Guide Dogs Queensland dog at Westfield Chermside

Values

What guides the work.

Australian Law

We keep the focus on the Disability Discrimination Act, State and Territory access rules, and practical evidence rather than overseas terminology.

Respectful Access

Handlers should not have to disclose private medical details or argue for dignity at a counter, reception desk or doorway.

Clear Process

Businesses need simple staff guidance so they can ask appropriate questions, check evidence and respond to actual behaviour.

Nungya A&TSI Corporation

Culturally grounded, practical and community focused.

Nungya Aboriginal and Torres Strait Islander Corporation supports inclusion, education and practical pathways for people who need assistance animals in daily life. We acknowledge the Traditional Owners of Country throughout Australia and pay respects to Elders past and present.

Contact Assistanimal